LINES is a clothing brand owned and managed by SS Fabric. We are committed to delivering your products in a timely and efficient manner.
1. Processing Time
- Standard Orders: 2-3 business days after payment confirmation
- Custom/Made-to-Order Items: 5-7 business days
- Pre-Orders: Processed and shipped upon official release date
- Weekend/Holiday Orders: Processed on the next business day
2. Shipping Methods & Delivery Times
Domestic Shipping (within India):
- Standard Shipping: 5-7 business days
- Express Shipping: 3-5 business days
- Same-Day Delivery: Available in select metro cities
- Cash on Delivery: Available for orders up to ₹50,000
International Shipping:
- Standard International: 10-15 business days
- Express International: 7-10 business days
- Available to select countries only
3. Shipping Rates
Shipping charges are calculated based on:
- Order value and weight
- Destination location
- Selected shipping method
- Free shipping available on orders above ₹1,499/-. For orders below ₹1,499, shipping charges will be displayed at checkout.
4. Order Tracking
- Email confirmation with tracking number upon dispatch
- Real-time tracking through our website
- SMS updates for delivery status
- Customer support for tracking assistance
5. Delivery Guidelines
- Address Verification: Ensure accurate shipping address
- Delivery Attempts: Up to 3 delivery attempts
- Signature Required: For orders above ₹10,000
- Package Handling: Inspect packages upon delivery
6. Shipping Restrictions
- No shipping to P.O. boxes or military addresses
- Some remote locations may have extended delivery times
- Certain products may have shipping restrictions
- International shipping subject to customs regulations